Privacy Policy

At Intact Global Exports, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or engage with our commodity sourcing and export services. This policy is aligned with the Digital Personal Data Protection Act, 2023 (India).

1. Information We Collect and Purpose

We collect personal data only with your explicit consent and for specific, lawful purposes related to our business operations. The types of information we may collect include:

• Business Information: Company name, registration details, and tax identification numbers (to verify corporate identity).
• Contact Information: Name, email address, mailing address, and phone number (to respond to enquiries and manage accounts).
• Transaction Data: Details regarding agricultural commodities ordered, shipping destinations, and payment records (to fulfill export contracts).

2. Data Retention

We retain your personal data only for as long as is necessary to fulfill the purpose for which it was collected, or as required to satisfy any legal, accounting, or reporting obligations under Indian law (e.g., FEMA, Customs Act). Once the purpose is fulfilled and no legal requirement remains, your data is securely erased.

3. Information Sharing and Third Parties

As a global export business, we may share necessary information with trusted Data Processors to execute our services, including:

• Freight forwarders, shipping lines, and logistics partners for the delivery of goods.
• Customs brokers and international regulatory authorities for compliance purposes.
• Financial institutions for processing secure international payments.

We do not sell or trade your personal data. All Data Processors are bound by strict confidentiality and data protection agreements.

4. Your Rights as a Data Principal

Under the DPDP Act, you possess the following rights regarding your personal data:

• Right to Access: Request a summary of your personal data being processed by us and the identities of all Data Processors.
• Right to Correction: Request correction of inaccurate or misleading personal data, or completion of incomplete data.
• Right to Erasure: Request the deletion of your personal data when it is no longer needed for the purpose it was collected.
• Right to Withdraw Consent: Withdraw your consent at any time, without affecting the lawfulness of processing based on consent before withdrawal.

To exercise these rights, please submit a request via our Data Rights Request Form.

5. Data Security

We adopt appropriate data collection, storage, and processing practices and security measures to protect against unauthorized access, alteration, disclosure, or destruction of your personal information. In the unlikely event of a personal data breach, we are committed to notifying the Data Protection Board of India and affected Data Principals in accordance with the DPDP Act.

6. Grievance Redressal

If you have any questions or grievances regarding this Privacy Policy or our data practices, please contact our designated Data Protection Grievance Officer: